Terms of Service & Privacy Policy

Last updated: December 2025

Terms of Service

1. Acceptance of Terms

By accessing and using RedditLeads.com services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

RedditLeads.com provides AI-powered lead generation services that analyze Reddit posts to identify potential customers based on pain points, personality matching, and marketing relevance. Our service delivers qualified leads with tailored response suggestions.

3. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account
  • You agree to use our services in compliance with all applicable laws
  • You are responsible for the content and appropriateness of your marketing pitches
  • You must comply with Reddit's Terms of Service and content policies
  • You agree not to use our service for spam, harassment, or illegal activities

4. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behavior, or misuse our services. Credits are non-transferable and account-specific.

Refund & Payment Policy

1. No Refund Policy

All sales are final. We do not offer refunds for purchased credits, subscription fees, or any other services. Once credits are purchased, they cannot be refunded, exchanged, or transferred.

2. Free Trial

Our 3-day free trial provides 10 credits for evaluation. You may cancel during the trial period to avoid charges. After trial completion, your selected credit package will be charged automatically.

3. Credit Usage & Expiration

  • 1 credit = 1 qualified lead identified by our AI system
  • Credits do not expire and remain in your account until used
  • Unused trial credits are forfeited upon account cancellation
  • Credit balances are non-transferable between accounts

4. Tax Receipts

We do not provide tax receipts or invoices. Your PayPal payment confirmation serves as your purchase record. Consult with your tax professional regarding deductible business expenses.

5. Billing Inquiries

For any billing questions or concerns, please use our contact form. We typically respond within 24-48 hours during business days.

Service Guarantees & Liability

1. No Conversion Guarantee

We do not guarantee that qualified leads will convert into sales or respond to your messages. Our service identifies potential customers based on AI analysis, but we cannot control or guarantee:

  • Lead response rates or engagement
  • Conversion rates from lead to customer
  • The accuracy of user pain point identification
  • The effectiveness of your marketing approach
  • Reddit user behavior or platform changes
  • Posts that are deleted after lead qualification

2. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted service. Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

3. Limitation of Liability

To the maximum extent permitted by law, RedditLeads.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities arising from your use of our services.

4. Lead Quality & Volume

Lead volume varies based on your marketing pitch, target subreddits, and current user activity. We provide tools to optimize your campaigns but cannot guarantee specific lead quantities.

Privacy Policy

1. Information We Collect

We collect minimal information necessary to provide our services:

  • Email address for account creation and communication
  • Marketing pitches and campaign preferences
  • Subreddit targeting preferences
  • Service usage data and lead generation results
  • Payment information processed securely through PayPal

2. How We Use Your Information

  • To provide and improve our lead generation services
  • To personalize your marketing campaigns
  • To communicate service updates and support
  • To process payments and maintain your account
  • To analyze service performance and optimize AI models

3. Data Protection

We implement industry-standard security measures to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use third-party services including PayPal for payments and Reddit API for lead generation. These services have their own privacy policies governing your data.

5. Data Retention

We retain your account data for as long as your account is active. You may request account deletion by contacting us, which will remove your personal information from our systems.

Frequently Asked Questions

What is a Qualified Lead?

A post identified as containing a specific pain point that matches your marketing pitch. Our system analyzes content, context, and personality to ensure only relevant opportunities are flagged.

When can I expect Qualified Leads?

Depending on the Subreddit groups targeted and user demand for your solution, you can expect 1-10+ qualified leads daily. The system processes continuously and will email you if adjustments are needed to improve results.

How does the 3-Day Free Trial work?

Get 10 free credits instantly. Your payment method will be authorized but not charged for 3 days. You can cancel anytime during the trial with no fees. After the trial ends, your selected credit package will activate automatically, and you’ll receive a link to your copy of the Personality Insights for Selling online book.

How does the system determine personality and pain points?

Our proprietary model analyzes writing patterns, tone, context, and emotional cues to understand communication style and identify both obvious and hidden pain points that match your solution.

Can I update the system-generated pitch?

Absolutely! You can tweak the text yourself or point the system to another URL to create a fresh, updated pitch.

How are my subreddits chosen?

The system analyzes your marketing pitch to identify the most relevant subreddits. The top five are automatically enabled, while five additional options are suggested. You can add, remove, or adjust subreddit selections at any time.

What kind of responses will I receive?

For each qualified lead, you'll receive six tailored responses matching the user's personality, your brand voice, and addressing their specific pain points - ready to copy and paste.

How do I know who I’ve already replied to?

When you copy a response, the system automatically marks that prospect as replied, and a visual indicator appears in the prospect navigation bar.

Can I add more credits later?

Absolutely! You can purchase additional credits at any time. All pricing tiers remain available, and credits never expire.

Is there any risk of account suspension?

We use a shared Reddit API pool and carefully monitor posting patterns to ensure compliance with Reddit's terms of service. Our system is designed for sustainable, long-term lead generation.

How do I cancel my trial?

Cancel anytime from your dashboard during the trial with no charges. After the trial, you continue to receive access to leads for 90 days.

What happens if no leads are found?

If we process 100+ posts across your subreddits without finding qualified leads, we'll pause processing and email you with optimization suggestions for your pitch or targeting.

Still have questions?

We're here to help you get the most out of your lead generation.

Contact Support